[{"choice":[{"goto":"q2_winhw","text":"Yes, the steering wheel/pedals manual says it's compatible with PC"},{"goto":"s1_pc_compat_no","text":"No, it's a console steering wheel/pedals"},{"goto":"s15_no_wheel","text":"No, it's not a steering wheel/pedals"}],"id":"q1_pc_compat","text":"This is sometimes referred to as Windows or DirectInput support.","title":"Q1: Is the steering wheel or pedals sold as compatible with PC?"},{"id":"s1_pc_compat_no","text":"The device is not fully supported by Windows nor by our simulator.\nIn some cases, the device might seem to be working, but then some buttons do not work, or some axes behave as if they were buttons, several axes conflict with each other or are not detected, force feedback is behaving incorrectly, etc."},{"id":"s15_no_wheel","text":"This wizard can only help troubleshoot steering wheels.\nContinue troubleshooting with our staff (if you haven\u0026rsquo;t already, you can \n \u003ca href=\"https://support.beamng.com/\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003econtact us here\u003c/a\u003e\n)."},{"choice":[{"goto":"q3_xinput","text":"Yes, it's visible in that menu"},{"goto":"winhw_no","text":"No, it's not there"}],"id":"q2_winhw","text":"","title":"Q2: Does the device appear in Options \u003e Controls \u003e Hardware?"},{"id":"winhw_no","text":"","textfrom":["s2_winhw_issue","s3_xinput_issue"]},{"id":"s2_winhw_issue","text":"\u003cul\u003e\n\u003cli\u003ePress Windows+R key \u0026gt; type \u0026ldquo;joy.cpl\u0026rdquo; \u0026gt; verify device is listed there. Double click it and verify every button/axis respond correctly. If not check its manual or contact the device manufacturer.\u003c/li\u003e\n\u003cli\u003eVerify device is plugged to power socket. Wiggle cables to ensure the connection.\u003c/li\u003e\n\u003cli\u003eVerify device is plugged directly to computer, and not through a USB hub.\u003c/li\u003e\n\u003cli\u003eTry other USB ports; unplug all other USB devices.\u003c/li\u003e\n\u003cli\u003eTry to update drivers. Try to uninstall+reinstall drivers + reboot computer.\u003c/li\u003e\n\u003cli\u003eTry to update firmware + reboot computer + unplug and plug USB cable\u003c/li\u003e\n\u003cli\u003eTry to use older drivers if the device had worked in the past.\u003c/li\u003e\n\u003cli\u003eIf device also compatible with console (e.g. XInput), set to PC mode (Windows, DirectInput). For more info, check its manual or contact the device manufacturer.\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"q4_responsive","text":"No, it does not say XInput"},{"goto":"s3_xinput_issue","text":"Yes, it says XInput, but I want force feedback and other features to work"},{"goto":"q4_responsive","text":"Yes, it says XInput, and I accept suffering the possible issues described above"},{"goto":"q4_responsive","text":"Yes, it says XInput, and the steering wheel/pedals do not offer a PC compatible mode"}],"id":"q3_xinput","text":"Some PC-compatible steering wheels can be configured to run in either PC mode or XBox mode (XInput mode).\nIn those cases, choosing XInput mode will mean that you lose access to Force Feedback, that some buttons may not be usable, that some axes may not be detected or may be combined together, and a number of other issues.\nIt\u0026rsquo;s advisable to avoid XInput mode in steering wheels when possible.","title":"Q3: Does it say XInput in Options \u003e Controls \u003e Hardware menu, right besides the device name?"},{"id":"s3_xinput_issue","text":"\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eIf the steering wheel offers PC mode, use it\u003c/strong\u003e. Some devices allow to choose between XInput mode, and PC mode (sometimes referred to as Windows, DirectInput, DInput, PC, etc). This is often a physical switch, or a button, or a driver setting in Windows, etc. Please check the device manual or contact its manufacturer if unsure.\u003c/li\u003e\n\u003cli\u003eEnsure \n \u003ca href=\"https://documentation.beamng.com/support/hardware/steering_wheel_common_problems/#beamngdrive-doesnt-even-show-my-device-in-options--controls--hardware-but-works-fine-in-other-games\"\u003eSteam Big Picture settings are correct\u003c/a\u003e\n. \u003cstrong\u003eDON\u0026rsquo;T SKIP THIS LINK.\u003c/strong\u003e\u003c/li\u003e\n\u003cli\u003eUninstall or fully disable any input/macro/joystick-emulation software you may have installed. A few examples could be DS4-Windows, JoyToKey, JoyShockMapper, Steam Big Picture settings, etc.\u003c/li\u003e\n\u003cli\u003eRun without Steam: fully close Steam client, go to the game install dir, doubleclick \u003cstrong\u003eBeamNG.drive.exe\u003c/strong\u003e\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"q5_responsive2","text":"Yes, the screen reflects my movements"},{"goto":"responsive_no","text":"No, they don't move"},{"goto":"responsive_no","text":"No: they move, but incorrectly"}],"id":"q4_responsive","text":"","title":"Q4: Press buttons and move axes. Do they respond correctly in the Options \u003e Controls \u003e Hardware menu?"},{"id":"responsive_no","text":"","textfrom":["s3_xinput_issue","s4_unresponsive"]},{"id":"s4_unresponsive","text":"\u003cul\u003e\n\u003cli\u003ePress Windows+R key \u0026gt; run \u0026ldquo;\u003cstrong\u003ejoy.cpl\u003c/strong\u003e\u0026rdquo; \u0026gt; verify device is listed there. Double click it and verify every button/axis respond correctly. If not, check its manual or contact the device manufacturer for solutions.\u003c/li\u003e\n\u003cli\u003eUnplug all other USB devices.\u003c/li\u003e\n\u003cli\u003eIf device supports different modes, use analog mode (check its manual)\u003c/li\u003e\n\u003cli\u003eTry to update drivers. Try to uninstall+reinstall drivers + reboot computer.\u003c/li\u003e\n\u003cli\u003eTry to update firmware + reboot computer + unplug and plug USB cable\u003c/li\u003e\n\u003cli\u003eTry to use older drivers if the device had worked in the past.\u003c/li\u003e\n\u003cli\u003eEnsure pedals are set as separate (aka, not combined). Check its manual.\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"q6_responsive3","text":"Yes, there's bindings assigned to this device"},{"goto":"s5_responsive2_no","text":"No, they have no bindings for this device"}],"id":"q5_responsive2","text":"","title":"Q5: Do throttle, brake and steering bindings for this device appear in Options \u003e Controls \u003e Bindings?"},{"id":"s5_responsive2_no","text":"\u003cul\u003e\n\u003cli\u003eCreate throttle, brake and steering bindings for your device, by using the \u003cstrong\u003e(+)\u003c/strong\u003e icon.\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"q7_vehicle_reacts","text":"Yes, the graph on the right panel responds to my movements"},{"goto":"s6_responsive3_no","text":"No, that graph is not moving"}],"id":"q6_responsive3","text":"","title":"Q6: Click each binding, check the graph on the right panel: does it respond when you use the device?"},{"id":"s6_responsive3_no","text":"\u003cp\u003eIt seems this binding is not assigned to the right control.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eIs this the right binding? (if you have several bindings, check which was clicked)\u003c/li\u003e\n\u003cli\u003eIs it assigned to the right control? (you can reassign by clicking its current control)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNote: BeamNG.drive allows driving with your mouse. When asked to assign a control, keep an eye not to accidentally assign the mouse.\u003c/strong\u003e\u003c/p\u003e\n"},{"choice":[{"goto":"q8_vehicle_inverted","text":"Yes, the engine revs up and the wheels turn, and the vehicle moves"},{"goto":"s7_general_help","text":"Yes, the engine revs up and the wheels turn, but the vehicle does not move"},{"goto":"s7_general_help","text":"No, the vehicle does not react in any way"}],"id":"q7_vehicle_reacts","text":"","title":"Q7: Does the vehicle accelerate and turn?"},{"id":"s7_general_help","text":"\u003cul\u003e\n\u003cli\u003eDisable all mods\u003c/li\u003e\n\u003cli\u003e\n \u003ca href=\"https://go.beamng.com/clearCache\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eClear cache\u003c/a\u003e\n.\u003c/li\u003e\n\u003cli\u003eTry \n \u003ca href=\"https://go.beamng.com/safeMode\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003erunning game in Safe Mode\u003c/a\u003e\n.\u003c/li\u003e\n\u003cli\u003eTry a \n \u003ca href=\"https://go.beamng.com/cleanInstall\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eClean Reinstall\u003c/a\u003e\n.\u003c/li\u003e\n\u003cli\u003eUnplug all other USB devices.\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"vehicle_inverted_yes","text":"Yes, it reacts opposite to what I expect"},{"goto":"q9_vehicle_slow","text":"No, that's fine: it reacts how it should"}],"id":"q8_vehicle_inverted","text":"","title":"Q8: Does the vehicle react, but doing the opposite it should be doing?"},{"id":"vehicle_inverted_yes","text":"","textfrom":["s8_inverted","s9_controller_check"]},{"id":"s8_inverted","text":"\u003cul\u003e\n\u003cli\u003eEnsure pedals are set as separate (aka, not combined). Check its manual.\na) Pedals are split: use the \u0026ldquo;Throttle\u0026rdquo; binding and the \u0026ldquo;Brake\u0026rdquo; binding.\nb) Pedals cannot be split: use the \u0026ldquo;Combined Throttle \u0026amp; Brake\u0026rdquo; binding.\u003c/li\u003e\n\u003cli\u003eVerify if you need to add or remove a deadzone in each binding\u003c/li\u003e\n\u003c/ul\u003e\n"},{"id":"s9_controller_check","text":"\u003cul\u003e\n\u003cli\u003eUnplug all other USB devices.\u003c/li\u003e\n\u003cli\u003eVerify if you need to invert any of the bindings.\u003c/li\u003e\n\u003cli\u003eEnsure no game-specific \u0026ldquo;profile\u0026rdquo; is active in drivers. Check its manual.\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"s12_latency","text":"Yes, the delay is too big"},{"goto":"q10_wheel_ffb","text":"No, it reacts quickly; only force feedback is broken"},{"goto":"s0_support","text":"No, it reacts quickly; it's another issue"}],"id":"q9_vehicle_slow","text":"","title":"Q9: Does the vehicle react, but very late?"},{"id":"s12_latency","text":"\u003cp\u003eIt\u0026rsquo;s advisable to reduce latencies as much as possible:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eVerify Power Steering is not installed in current vehicle (see Ctrl+W Parts menu).\u003c/li\u003e\n\u003cli\u003eFor steering wheels: ensure the Steering binding\u0026rsquo;s filter is set to \u0026ldquo;Direct\u0026rdquo;\u003c/li\u003e\n\u003cli\u003eFor other devices: you can test other Steering binding\u0026rsquo;s filter type.\u003c/li\u003e\n\u003cli\u003eAttempt to increase the framerate (at least 40fps, preferably 100+fps).\u003c/li\u003e\n\u003cli\u003eUse \u0026ldquo;Fullscreen\u0026rdquo; mode in graphics options.\u003c/li\u003e\n\u003cli\u003eDisable \u0026ldquo;Vertical Sync\u0026rdquo; in graphics options.\u003c/li\u003e\n\u003cli\u003eDisable \u0026ldquo;FPS Limiter\u0026rdquo; in graphics options.\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"q11_console","text":"Yes, it has 'force feedback' support"},{"goto":"s10_no_ffb","text":"No, it has no 'force feedback' support"},{"goto":"s10_no_ffb","text":"No, but it has vibration/rumble/etc support"}],"id":"q10_wheel_ffb","text":"Some devices use similar terminology such as \u0026ldquo;rumble feedback\u0026rdquo;, \u0026ldquo;vibration feedback\u0026rdquo;, which is unrelated to \u0026ldquo;force feedback\u0026rdquo;.","title":"Q10: Is it a steering wheel with force feedback support?"},{"id":"s10_no_ffb","text":"Force feedback cannot work since it\u0026rsquo;s not supported by your hardware."},{"choice":[{"goto":"s10_no_ffb","text":"No, it's not PC compatible; it's console only"},{"goto":"q12_xinput2","text":"Yes, it's PC compatible"}],"id":"q11_console","text":"Console-only devices are unlikely to work correctly on PC.\nPC compatible devices are sometimes referred to as Windows or DirectInput compatible.","title":"Q11: Is the device officially sold as compatible with PC, or only with console?"},{"choice":[{"goto":"q13_xbox","text":"Yes"},{"goto":"q14_ffb_alive","text":"No"}],"id":"q12_xinput2","text":"","title":"Q12: Does it say 'XInput' in Options \u003e Controls \u003e Hardware menu, right besides the device name?"},{"choice":[{"goto":"s3_xinput_issue","text":"Yes, it offers PC mode too"},{"goto":"s10_no_ffb","text":"No, it does not offer PC mode"}],"id":"q13_xbox","text":"Some devices allow to choose between XInput mode, and PC mode (sometimes referred to as Windows, DirectInput, DInput, PC, etc).\nThis is often a physical switch, or a button, or a driver setting in Windows, etc.\nPlease check the device manual or contact its manufacturer if unsure.","title":"Q13: Does the device also feature a PC mode?"},{"choice":[{"goto":"q15_ffb_returns","text":"Yes, the wheel moves by itself"},{"goto":"ffb_dead","text":"Nothing, the wheel is inert"}],"id":"q14_ffb_alive","text":"","title":"Q14: Does force feedback show any signs of life, does it move at all?"},{"id":"ffb_dead","text":"","textfrom":["s11_ffb_help","s7_general_help","s4_unresponsive","s3_xinput_issue","s2_winhw_issue"]},{"id":"s11_ffb_help","text":"\u003cul\u003e\n\u003cli\u003eConfigure the manufacturer\u0026rsquo;s software/driver \n \u003ca href=\"https://go.beamng.com/steeringWheelSetup#recommended-driver-configuration\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eas instructed in wiki\u003c/a\u003e\n (including disabling centering spring)\u003c/li\u003e\n\u003cli\u003eFollow our \n \u003ca href=\"https://go.beamng.com/steeringWheelSetup#basic-set-up\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eBasic Configuration Guide\u003c/a\u003e\n.\u003c/li\u003e\n\u003cli\u003eEnsure FFB checkbox is enabled in Options \u0026gt; Controls \u0026gt; ForceFeedback\u003c/li\u003e\n\u003cli\u003eTry higher Strength and Max Strength values\u003c/li\u003e\n\u003cli\u003eTry using a low Update Rate Limit (e.g. 50Hz). \u003cstrong\u003eRevert if this doesn\u0026rsquo;t help.\u003c/strong\u003e\u003c/li\u003e\n\u003cli\u003eTry using Update Type \u0026ldquo;Full\u0026rdquo;. \u003cstrong\u003eRevert if this doesn\u0026rsquo;t help.\u003c/strong\u003e\u003c/li\u003e\n\u003cli\u003eReload the vehicle (ctrl+R)\u003c/li\u003e\n\u003cli\u003eTry disabling \n \u003ca href=\"https://go.beamng.com/steeringWheelSetup#response-correction-curves\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eResponse Correction Curve\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n"},{"choice":[{"goto":"s11_ffb_help","text":"Yes, it always stays centered"},{"goto":"q16_ffb_hyperactive","text":"No, it responds to the simulation"}],"id":"q15_ffb_returns","text":"","title":"Q15: Does it spring back to the center, regardless of what the simulator is doing?"},{"choice":[{"goto":"ffb_hyperactive_yes","text":"Yes, it shakes/oscillates too much"},{"goto":"q17_ffb_weird","text":"No"}],"id":"q16_ffb_hyperactive","text":"\u003cstrong\u003eNote: a rhythmic left-and-right oscillation while your hands are off the steering wheel is often unavoidable (specially while vehicle is stopped).\u003c/strong\u003e","title":"Q16: Is the wheel continuously shaking or oscillating back and forth while driving?"},{"id":"ffb_hyperactive_yes","text":"","textfrom":["s9_controller_check","s12_latency","s13_ffb_config"]},{"id":"s13_ffb_config","text":"\u003cul\u003e\n\u003cli\u003eFollow our \n \u003ca href=\"https://go.beamng.com/steeringWheelSetup\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eBasic Configuration Guide\u003c/a\u003e\n.\u003c/li\u003e\n\u003cli\u003eAvoid modded vehicles, and non-official vehicles.\u003c/li\u003e\n\u003cli\u003eCheck the behaviour on vehicles with sharper steering response. Older chasis/suspensions/tires usually provide much a looser response than modern ones.\u003c/li\u003e\n\u003cli\u003eDisable all mods, \n \u003ca href=\"https://go.beamng.com/clearCache\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eclear cache\u003c/a\u003e\n, try \n \u003ca href=\"https://go.beamng.com/safeMode\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eSafe Mode\u003c/a\u003e\n, try \n \u003ca href=\"https://go.beamng.com/cleanInstall\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eClean Reinstall\u003c/a\u003e\n.\u003c/li\u003e\n\u003cli\u003eEnsure no deadzones are active.\u003c/li\u003e\n\u003cli\u003eEnable \u0026ldquo;Reduce strength at lower speeds\u0026rdquo;.\u003c/li\u003e\n\u003cli\u003eIf wheel vibrates \u003cstrong\u003equickly\u003c/strong\u003e: try to lower Strength and/or increase Smoothing.\u003c/li\u003e\n\u003cli\u003eIf wheel wobbles \u003cstrong\u003eslowly\u003c/strong\u003e: try to lower Smoothing.\u003c/li\u003e\n\u003cli\u003eDisable the \n \u003ca href=\"https://go.beamng.com/steeringWheelSetup#response-correction-curves\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003eResponse Correction Curve\u003c/a\u003e\n.\u003c/li\u003e\n\u003cli\u003eRevert back to the original Update Rate Limit. In most devices (but not all), this was the \u0026ldquo;Automatic\u0026rdquo; option.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNote: a rhythmic left-and-right oscillation while your hands are off the steering wheel is often unavoidable (specially while vehicle is stopped).\u003c/strong\u003e"},{"choice":[{"goto":"s14_ffb_weird_yes","text":"Yes, forces are weird"},{"goto":"s0_support","text":"No, it's something else"}],"id":"q17_ffb_weird","text":"For example, in the wrong direction, with the wrong strength, etc.","title":"Q17: Does forces behave incorrectly?"},{"id":"s14_ffb_weird_yes","text":"\u003cul\u003e\n\u003cli\u003eVerify device is plugged to power socket. Wiggle cables to ensure the connection.\u003c/li\u003e\n\u003cli\u003eTry the Inverted FFB checkbox in Options \u0026gt; Controls \u0026gt; Force Feedback.\u003c/li\u003e\n\u003cli\u003eTry avoiding custom setup parameters, use stock vehicles with stock setups.\u003c/li\u003e\n\u003cli\u003eAvoid AWD/FWD vehicles while tweaking the FFB settings, use a RWD (such as ETK K-Series).\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNote: AWD/FWD vehicles (specially the powerful ones) can show excessive torque-steer under throttle, pulling your wheel towards the inside of corners.\u003c/strong\u003e","textfrom":["s13_ffb_config","s12_latency","s11_ffb_help"]},{"id":"s0_support","text":"Continue troubleshooting with our staff (if you haven\u0026rsquo;t already, you can \n \u003ca href=\"https://support.beamng.com/\" class=\"link-ext\" target=\"_blank\" rel=\"noopener\"\u003econtact us here\u003c/a\u003e\n)."}]